Adding this with my initial investment this is crazy. The price per points is a small profit to what I paid over the years for my DRI gold status. I got a call from a Diamond person asking me to buy more points so I could opt into HGV max as a premier plus member. In some cases, you won't get a refund if a hurricane strikes during your stay . #1, continue as is, but diamond would increase my maintenance fees by $800 per year going forward starting in 2024. I emailed them requesting a refund and never heard back. The room is actually free, but here's the scam: The Exclusive Travel Club scam is pulled on people who are invited to attend a presentation or receive a gift, such as a VIP card. Dont do business with this company!!!! When the company that is benefiting from you signing the contract is the same company that is orchestrating the signing of the contract, youre going to get this sort of criminal behavior. NEF, BRITTANY, KARIANA, ANDREA, ALEX. Nothing. Still waiting. How is this sane? The answer was yes, you no longer can bank with interval (even if you have a membership on your own with interval international, Hilton only uses RCI) and you have to use Diamond's crappy Destination Flex program (which I never use because it is not user friendly). We just spent a week at Beachwoods Resort in Kitty Hawk, NC. Also known as Diamond Resorts International, the company now has a network of more than 379 destinations in 35 countries across the globe. So when January was coming close I decided to lower the $$ amount we would do. No they kept saying just a little more time. I think I have paid enough to this company for something that is never used. I believe more than $100,000. Best wishes to all going through this buyout! I have paid enough to this timeshare crap. This is a very unfair deal and we were all kept in the dark by Diamond resorts and now Hilton's grand scam is being unveiled. Please be aware of them before you. Diamond Resorts offers timeshares and vacation ownership in 26 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia and Africa. Here are 8 tips for writing great reviews. We will love to be part of the class action suit. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We were showed a website to book on at our contract signing and NOW we are told we CAN NOT use the site and must book through a phone call where we are told all booked. cheap hotels near rockefeller center (All Locations offered can be viewed on Destinations Overview located at the top of the page). Information provided by various external sources. This company is a joke!! This company got us into one of their meetings where they laid on the pressure of trying to convinceus that this was going give us our dream vacation. Has anyone sold their Polo towers? This is equal to $270.59 cents per night based on a seven night stay. #2, request a transition out of ownership, but my cost would be 2 years of maintenance fee ($13K), plus $1K for every contract where we bought extra points (5). 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We were offered a trip to Las Vegas by a representative of Diamond Resorts in exchange for joining a 90-minute presentation when we arrived. BBB Business Profiles generally cover a three-year reporting period. I am staying at the Daytona Beach regency. It is nearly impossible to book at a resort that can accommodate two women traveling together by having inventory that has 2 Bedrooms and 2 Bathrooms. It also, Here are the Top 7 Amazon scam calls. All business will get complaints. We are reaching out to them relentlessly, and getting no answer back. is luxury diamond resorts legit. Your Home Away from Home Awaits. Desired outcome: My husband started having health problems and we were not able use the HGV! Consumers love to do business with someone that can admit mistakes and state how they made improvements. Do not pay these scam artists a penny. Mind u I was there since 830 am. The amount of pressure they put on us was INSAINE! rabbit sneeze attack; liberty finance equalisation fee; harris teeter covid booster shots. Warning: Your web browser is out of date. The long-term success of the acquisition, analysts told us, will depend on HGV's plan to integrate Diamond's mid-level resorts into HGV's high-level resort portfolio while upgrading the overall customer experience of Diamond owners into HGV's culture. DO NOT STAY HERE! Save 79% when you book your 5 Day/4 Night vacation at The Point in Poipu. I was told again, there is no availability. I wish I had never said yes and signed the papers. Log in, Top 10 Travel Sites| Travel Website Reviews | Travel Website Deals |Travel Deal Widget for your Website| About us |FAQ|Reviews Disclosure|Privacy Policy, Diamond Resorts Reviews | DiamondResorts.com. Trust pilot forced me to edit my tale at the request of Diamond Resorts who claimed I used "defamatory language". This company offers timeshare sales, marketing and management. I took my family to Disney world , we took the leap and saved a few dollars and had an experience my children will never forget. I just got the same call 6/8/2022 and was so glad to read this review while on the phone because the connection will the Hilton timeshare experience made me think it was Hilton I was speaking with. It seems unless we spend more money we will have less to choose from. every time I call, which has been MANY! I was very patient with them and road it all the way out, most people would not do that, therefore it may not be for you. We were told that, if we didnt upgrade to HGVC, wed be left with shrinking inventory and rising maintenance fees. walk away from the timeshare and cut my losses. Been trying to transition out of ownership since last October. Example the website indicates they have 130 resorts in Italy. she was unable to use it due to her age. Need to find attorney to represent Diamond clients, Diamond got a billion dollars in the buy out, we are owners, where is our buy out. A few days later we got the confirmation and immediately called to book our first trip. Nearby are Aquaworld, La Isla Shopping Mall, and Luxury Avenue. And I'm sorry I said I had no money down and they were like do u have a credit card. At the update I was told that I only had 3 choices with the merger. Supposedly HGV Max is to launch today (10/5/22). BUYER BEWARE! Diamond Resorts International Marketing, Inc. I recently went to the DRI website to make reservations for next year, and NOTHING is available now, no matter which dates I put in within the year timeframe. Full disclosure: the author of this Ask RedWeek is a longtime owner at Diamond Resorts. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Located in unique and idyllic destinations, the Diamonds resorts treat guests to a variety of . This merger should have just expanded the placed you could go, but instead turned into a money grab from the timeshare crooks. "Our plans are to re-brand Diamond properties to a new sub-brand of HGV, which will be called Hilton Vacation Club," said a spokesperson for HGV. get back my 17000 points with 2 years to use it at minimum or book on a alaska cruise for next year, A friend and I purchased membership with Diamond Resorts. Resort Community Locations NORTHEAST It never got lowered, she was fired nobody contacted me. Otherwise i will not have access to Hilton properties and some Diamond properties that do not meet Hilton standards will be closed. Hilton will never see a dime of my money with this strong arm tactic. I told them no as well and asked if I was going to be the trouble child by not paying an additional $16K and joining the HGV program and how would I access trades without the HGV program (you don't do the upgrade, you don't get HGV). The acquisition comprises 33,000 hotel rooms in 10 countries . No compassion or customer compassion with this company. I am not going to sign up. The customer is still right, and we still have choices. I think I am paying for Disney Vacation $450 per year. How can you excess maintenance fees on properties that are no longer associated with the agreement? So option 3 was the only viable option at the time for me. Diamond and Hilton are probably the worst organisation Ive ever had to deal with. Hilton Grand Vacations has completed the previously announced acquisition of Diamond Resorts International, creating the largest upper upscale and luxury timeshare operator in a stock-based. My thought is I am going to just sit tight and see what else they offer - this honestly can't be it. I took over the timeshare from my elderly mother Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. How those businesses take care of those complaints is what separates good businesses from the rest. And once youre in your stuck! Claims this is not a contract, so it does not apply. Just rent a motel and save a huge amount of money to enjoy on the rest of your vacation expenses. I need to get out of this contract. These actions prove that there is incompetency in your company. and if we did not our $400+ month maintenance fees would increase to $1,000 in January. Please do not buy a timeshare through them! Write a description for this list item and include information that will interest site visitors. We stayed at this presentation for almost 5hrs. I am a Diamond owner at Polo Towers, week 52, 2 bedroom 2 bath. 10/8/2022. Worse move we ever made. REGULAR RATE $3189 5 Days / 4 Nights In Luxury Accommodations However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Waiting for AmEx to handle it, but I am furious. If there are rooms matching that requirement, they are no available. Diamond told us this was an investment and that wed be able to make money off renting the timeshare. Enjoy a 8 day 7 night stay to Bali or Grand Cayman Islands! We appreciate your continuing updates to keep us informed. For example, you may want to describe a team member's experience, what makes a product special, or a unique service that you offer. HGV offered no information on what will happen to Diamond's executives. What they call training is a joke, a . Corporate Advocacy Program: How to repair your business reputation. Time to travel again, or take a different kind of vacation? So I just found out that the former Diamond Resorts are not available to Hilton Grand Vacation Club owners. But after the sale is done if I try to book any of them they are not available. Menu en widgets. Food and drinks are included in the vacation package price for these destinations offered. Explore the different sights in the picturesque landscapes, dance the night away, and enjoy the different foods each island offers. They claim it is tied up in "legal," but legal has not responded to numerous e-mails and there are no numbers that can be called to talk to anyone. International Association of Better Business Bureaus. 9 business days still nothing, we called again, always excuses, we first have to sign the Terms and conditions, They send them now, and then 24 hours later we get a hotel confirmation. Refund the money owed immediately. Promised all kind of points, and deals. Wondering if a report is missing? I have outlined the tactics used by their sales staff. As we've discussed elsewhere in this blog, Diamond Resorts International (DRI) is a huge timeshare developer based in Las Vegas, Nevada. So in other words, Hilton acquired diamond to take all its resorts to feed to their members, while locking diamond owners out of them, and forcing all the diamond owners to buy their more expensive project. Who is ED Magedson - Founder, Ripoff Report. The Luxury Diamond family offers low prices for vacation packages. Its the most frustrating thing, We are starting to think that no one works at this company at all. Now keep in mind, I gave my dates as early as 1/10/22 for a 8/17/22 trip, much in advance, i wanted to purchase flights in February. That is what you get with Diamondlies and lets downs. Luxury Diamond Services INTERNATIONAL VACATIONS Enjoy a 8 day 7 night stay to Bali or Grand Cayman Islands! Once we pay off the loan can we sell it back. All those promises are worthless at the end of the day. They have never offered me any service or to cancel but they charged me for the first month. and Amazing Savings! Mike Kennedy - Aug 03, 2021 As we previously reported in March, when the merger was first announced, the deal caused shockwaves through the timeshare industry. I am so disappointed. . Diamond Resorts/Hilton Grand Vacations is a scam. What was presented to us is absolutely not what we are actually getting. When you learn the answers they change the questions and we are always in limbo. HGVC Owner here. Lots of games with the Salespeople. I contacted financial services on 3 different occasion and left a call back number with the first one stating 7 callers in front of me and would call in approx. We never received the terms and conditions even after calling several times, never received a hotel confirmation either. Let me start off we are a family of 7 with a lower class income. So my total to walk away would be $18K. Offering impeccable service, you will feel pampered in the lap of luxury. Through their incompetent IT mapping,they managed to process a booking for 2 nights at a Tenerife hotel (which happened to be fully booked anyway) , and sent the booking to a resort in Santa Fe New Mexico. Your email address will not be published. Well just before year end an offer came in and it was very low. Diamond Resorts is a Scam Review of Grand Beach Reviewed February 18, 2020 Our stay was okay until we went through a sales pitch to become Diamond Resort members. Get wrong info when you do get someone. they were pissed!! Save my name, email, and website in this browser for the next time I comment. The sales presentation was very misleading, and of course a hard sale, that we almost went with. Diamond is a political theater of liars and thieves it's who you know and who you owe sales is everything at the cost of integrity they only care about sales and sales goals period. It's SO frustrating and that is why I would like to get out of Diamond altogether. In late 2021 and 2022, the bigger-than-ever Hilton Vacation Club will then include 154 resorts and 720,000 owners with a global footprint that offers travel to mid-level, upscale and luxury resorts. I am a peoples person so I always take something away from the salesman approach and I respect the hustle. 740 park avenue documentary netflix . You can see through the door! i spent two hours trying to start ball rolling to reliquish my ownership to no avail so far. The main point was that i had to buy into Hilton Max. Each year I save points from VRI into Diamond so I can use the points. Thank you, Desired outcome: Have not toured at a Diamond Resort in the past 6 months, Have no bankruptcies, foreclosures or liens in the past 2 years, Cannot be in the process of a home loan modification. tulane volleyball camp 2021,